While the online store features many popular parts often ordered by Griffin Trailer dealers and retail consumers, there are larger and heavier parts that are likely cost prohibitive to purchase due to high freight and handling costs. Parts not shown in the store may be inquired about using the CONTACT form on the website or by calling the customer service number from 9am-4pm EST Monday-Friday (weekends, holidays or weather related issues may not allow customer service to respond until the next regular business day).
The store accepts many forms of payment and uses UPS as the primary freight carrier through their UPS LIVE RATES plugin which will calculate all variations of freight options to the buyer’s preferred delivery address in the USA. International locations outside the USA are possible but may require to be ordered by phone if the zip code is not a standard 5 digit format.